Testimonials

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  I have never received customer service as good as this place and it keeps me coming back. The Covington location is NOT the same as Maple Valley… so if you want the customer service and trustworthiness of Chris, be sure to go to the Covington location! I highly recommend them. – Maple Valley, WA

  Knight M.
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  Friendly and professional. I’ll never step foot in a Jiffy Monkey again! Shop is clean, pits are clean, and everyone works hard. I’ll be taking all my vehicles here. – Kent, WA

  Daryl R.
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  I called a few small businesses to try to get Suzy’s (my Suzuki Grand Vitara) oil changed the same day. Initially when I called Automotive Experts they told me they were booked. But when I told them that I would probably have to go to Jiffy Lube as a last resort (and I hate Jiffy Lube), the guy on the phone said, “Oh no we can’t let that happen” and he told me to come bring my car in and they would fit me in. I received super friendly customer service, the bathroom was clean, they changed Suzy’s oil super fast, and they only charged me $37, which in my opinion is not a good deal — It’s a GREAT deal. – Seattle, WA

  Caitlyn W.
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  These guys are awesome! This is what friendly customer service is really all about. I have a Mercedes that’s not always easy to get or find parts for but Chris always goes above and beyond (even on his time off) to find me what I need. They are totally fair and honest and they now have a loyal customer for life! I honestly wish more businesses were this good, friendly, and dedicated to their customers! – Kent, WA

  Madison M.
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  I recently moved back to Washington after being gone for two years, and took my car to Automotive Experts. They STILL ROCK! Got an oil change and cabin air filter changed in 30 minutes! They are rockstars! Chris is awesome. My new filter was waiting for me when I got there. Keep up the great work, guys! – Lynnwood, WA

  Breanne C.
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  Great service, fair pricing, honest dealing. It is so rare to find an automotive shop where they just deal straight with you. They never try to overstate a small problem, or understate a big one. They always call before doing any work, and present less expensive alternatives if possible. Highly recommend them! – Prosser, WA

  Kirk M.
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  I use to take my vehicles to the dealer, but no more. Chris runs an awesome shop with tight quality control at very reasonable rates. I still take my vehicles to Automotive Experts, even though I live about an hour away now. It is really worth the drive to know your vehicle is in good hands and you are not going to get ripped off with shoddy labor or sub-par parts. – Mercer Island, WA

  Sheldon W.
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  These guys are 1st class professionals and a 5-star operation. I highly recommend them and their services if you are looking for fantastic customer service, honesty and quality work. – Renton, WA

  Barbara L.
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  Found out I needed to get my left axle replaced. Looked around to 4 different shops before I found out about this place. Chris took my call and was very prompt, friendly and professional. Took my car to the shop and he was as straightforward as it gets.
  - Kent, WA

  Jose S.
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  Great service, fair pricing, honest dealing. It is so rare to find an automotive shop where they just deal straight with you. They never try to overstate a small problem, or understate a big one. They always call before doing any work, and present less expensive alternatives if possible.

  Highly recommend them!

  Kirk M.
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  Automotive Experts of Covington is the ONLY place to take your vehicle if you live in the Kent, Covington, Maple Valley or Black Diamond area. They have done several jobs on my cars (including taking care of me when my BMW broke down on the highway!) and I trust them completely. I have never received customer service as good as this place and it keeps me coming back.

  The Covington location is NOT the same as Maple Valley… so if you want the customer service and trustworthiness of Chris, be sure to go to the Covington location! I highly recommend them.

  Knight M.